Shipping & Exchange

Shipping Policy

Products are packaged with love and care at the Kangaroo Studio and shipped within 3-5 business days according to your location.

Return Policy

Kangaroo offers a 10-day return policy after receiving your item. Kindly file for a return request if the product is damaged, within this period of time. To be eligible for a return, your item must be in the same condition as it was received, unused, unwashed and in its original packaging. You will also need the receipt or proof or purchase.

If your return is accepted, we will initiate a pickup. Note that shipping fees will be paid by the customer.

Exchange Policy

Kangaroo has a 10-day exchange policy. Items exchanged must be in their original packaging, unused and unwashed. After your exchange request has been approved, kindly re-order your new product from the website.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you have any questions or want to make a request, contact us at care@stampedbykangaroo.com